01
What’s out of date
Missing security updates, and software that has reached the end of its life and stopped receiving fixes altogether. This is the most common thing we expect to find, and usually the most straightforward to put right.
For scaleA single macOS update closed 116 known vulnerabilities at once. Skipping updates for a year isn’t falling one behind — it’s leaving hundreds of published, already-solved weaknesses open on the machine.
02
What’s switched off or open
Settings that quietly undo the protection already built into the computer: a firewall turned off, screen sharing left enabled, network connections open that have no reason to be.
Why it happensThese are almost never deliberate. Someone switched something on to solve a problem years ago, and nobody ever switched it back.
03
Who holds the keys
Which accounts have administrator access to the machine, and what is running on it that shouldn’t be. Accounts created for a former assistant, a contractor, or a repair shop tend to outlive the reason they were created.
The questionNot “has something gone wrong?” but “who could still walk in, and would you know?”
Phones, your home network and Wi-Fi, smart home devices, and your online accounts are not part of this assessment. We would rather tell you that here than after you have paid.